dk365 Privacy Policy

Welcome to dk365. This Privacy Policy explains how dk365 ("we", "us", or "our") collects, uses, shares, and safeguards the personal information of users ("you" or "your") who access and use our website at dk365.ws and any related services, features, or content offered by dk365 in Bangladesh and beyond.

By accessing or using our platform, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. If you do not agree with any part of this policy, please discontinue your use of dk365 services immediately. We encourage you to review this document carefully before registering or depositing funds.

dk365 uses the personal and technical information we collect for specific, legitimate purposes only. We do not process your data in ways that are incompatible with those purposes. The primary reasons we use your information include:

We rely on contract performance, legitimate interest, legal obligation, and — where required — your explicit consent as the lawful basis for processing your data. You have the right to withdraw consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

dk365 does not sell your personal data. However, we may share your information with carefully selected third parties in specific, limited circumstances as described below:

Under no circumstances will we share your personal data with advertisers, data brokers, or other parties for direct marketing without your explicit, prior written consent. You retain the right to revoke such consent at any time by contacting our support team.

dk365 uses cookies and similar technologies (such as web beacons, pixel tags, and local storage) to enhance your experience, remember your preferences, and ensure the platform functions correctly across sessions.

You can control cookie settings through your mobile browser preferences. Disabling certain cookies may affect some features of the dk365 platform. For further information on how specific cookies work, please contact our support team at [email protected].

dk365 takes the security of financial data extremely seriously. When you make a deposit using bKash, Nagad, Rocket, Upay, or any other supported method, the transaction is processed through encrypted, secure payment gateways. We do not store full bKash PIN codes, card CVV numbers, or complete bank account passwords on our servers.

Transaction records — including the amounts, dates, and reference numbers of all deposits and withdrawals — are retained for a period necessary to satisfy legal, regulatory, and audit requirements. These records may be reviewed by our compliance team to detect and prevent fraudulent or suspicious activity on the platform.

We retain your personal data only for as long as necessary to fulfil the purposes described in this Privacy Policy, or as required by law. For active accounts, we retain your data throughout the duration of your relationship with dk365. Upon account closure, we may retain certain data for up to 5 years to comply with anti-money laundering regulations, fraud prevention obligations, and tax or audit requirements.

Once the applicable retention period expires, personal data is securely deleted or anonymised so that it can no longer be associated with you. If you request early deletion of your data before the mandatory retention period ends, we will honour the request to the maximum extent permissible under law and inform you of any data we are legally required to retain.

As a user of dk365, you have the following rights concerning the personal data we hold about you. To exercise any of these rights, please contact us at [email protected] with your account details and a clear description of your request:

We aim to respond to all data rights requests within 30 days. In complex cases, we may extend this period by a further 30 days and will notify you accordingly. There is no fee for exercising your rights unless requests are manifestly unfounded or excessive, in which case a reasonable administrative fee may apply.

dk365 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our platform is protected by SSL/TLS encryption on all data transmissions. Access to user data is restricted to authorised staff on a strict need-to-know basis, and all team members handling personal data are bound by confidentiality obligations.

While we take all reasonable precautions, no method of transmission over the internet or method of electronic storage is 100% secure. In the unlikely event of a data breach that poses a risk to your rights and freedoms, we will notify affected users promptly and take immediate remedial action. We encourage you to keep your dk365 account password confidential and to use a strong, unique password that is not shared with other platforms.

Our platform integrates with third-party game providers such as Pragmatic Play, Evolution Gaming, Spribe, Ezugi, and Microgaming to deliver your gaming experience. These providers may collect certain technical data directly as part of game delivery. Their use of data is governed by their own privacy policies, which we encourage you to review.

dk365 is not responsible for the privacy practices of third-party providers or any external websites that may be referenced in our communications. We recommend reviewing the privacy policies of any third-party service you interact with in connection with your use of our platform.

dk365 is strictly an adult platform. Our services are intended solely for individuals aged 21 years and above. We do not knowingly collect or process personal data from anyone under the age of 21. If you are under 21, you are not permitted to use dk365 and must exit the platform immediately.

dk365 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or platform features. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered users via email or an in-platform notification.

Your continued use of dk365 after the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. If you disagree with the changes, you may close your account and request deletion of your data by contacting [email protected] before the revised policy takes effect.

If you have any questions, concerns, or requests related to this Privacy Policy or the way dk365 handles your personal data, our dedicated support team is available to assist you. We aim to respond to all privacy-related enquiries within 5 working days.